At SubZero Appliance Repair, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SubZero Appliance Repair and how we use it. By using our website and services, you agree to the terms outlined in this Privacy Policy.

Information Collection and Use

We collect information that you voluntarily provide to us when you contact us through our call request form or by phone for appliance repair services. This information may include your name, email address, phone number, and other details relevant to the service you request. We use this information to fulfill your requests and provide services, as well as to improve the efficiency of our operations and the quality of our service.

Sharing of Your Information

Your personally identifiable information is shared with our trusted partners only to the extent necessary for operational and service needs. We ensure that these partners comply with strict data privacy practices comparable to our own.

Communication Consent

By contacting us through phone or our service request form, you consent to receive communications from us and our partners related to your service requests via phone, email, or text message for service-related purposes. You can opt-out of these communications at any time by contacting us at (646) 222-8925.

Cookies and Browsing Data

We may collect non-personal browsing data through cookies or web beacons to enhance and customize your user experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser, enabling the site to recognize your browser and capture certain information.

Limitations on Liability

By using our website and services, users agree to waive their right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In any event, the maximum compensation for any claims is limited to $100. Additionally, users agree to bear their own legal fees and expenses in the event of a dispute.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

Changes to This Privacy Policy

SubZero Appliance Repair reserves the right to update this Privacy Policy at any time. If we make changes, we will notify you by revising the effective date at the top of the policy. We encourage visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us via telephone at (646) 222-8925. We are committed to resolving any complaints or disputes relating to privacy.